I recently bought a Nikon SB 600 flash from member “Gurmeet”
based on his post in the Buy and Sell Section:http://www.jjmehta.com/forum/index.php?topic=13884.0
Depending on his description of the item as ‘mint’
condition, and on a superficial examination of his posted pictures in that post, it seemed like a good deal.
I contacted him on the given number and he assured me that the condition was ‘mint
’ and to hurry if I wanted the item as ‘three others were interested’ in the same.
Consequently, I paid Rs. 8500 plus Rs. 350 (shipping cost) = Rs. 8850 to his bank account. Nothing happened for a few days.
I contacted him and got him to send it finally.
To his credit, it was well packed and there was absolutely no sign of damage to the parcel while in transit
and I opened the package in front of the courier guy and there was no external damage to the flash either.
The flash, however, was not in a mint condition.
It was well used. There was a screw missing
on the underside of the head (for reference see my post in the thread above) – suggesting that the flash unit had been repaired by a non-professional at least once.
I put in fresh batteries waited for the ‘ready’ yellow light to come on and pressed the ‘test fire’ button. A faint click and the ‘ready’ button blinked…no flash output.
Put the flash on my D90, clicked the shutter button..no flash.
I tried the zoom which was working. The LCD was also working. Did a reset and tried again with no results.In short the flash was DOA
I called up Mr. Gurmeet and told him that the flash was not firing. He suggested that the flash tube may have got damaged in transit!!
(Instant Diagnosis!! How did he know it was a flash tube problem immediately, when other members needed more details from me to come to the same conclusion?
Moreover, given the nature of the packing and the absence of any sign of external damage to the packing or the flash, I thought it extremely unlikely
that the flash had got ‘damaged’ in transit.
But I still was willing to give him the benefit of doubt
and continued discussion with him.
After some more discussion, he said he would repair the flash
if I sent it to him. I agreed.Half an hour later he seems to have changed his mind
and sent me a one line email with the words “No return policy”.
After getting this jolt, I tried to contact him many times – he either cut my calls or did not pick up, smsed him - no response, emailed him - no response.
Finally I put up a message to him on his sell thread asking him for a solution. He did not respond to that too for a couple of days. Meanwhile many members posted in that thread about the situation and the need for Mr. Gurmeet to take responsibility for his product.
After a couple of days, he responded sketchily, refusing to accept any responsibility for the flash and refusing to make amends.
I then made enquiries locally and ascertained that the repair cost, if it was a flash tube problem only would be around Rs. 1500. I then posted a message asking Mr. Gurmeet to re-imburse at least this amount.
I emailed him the same message.He refused,
now asking him to send it back to him for repair. But given his attitude shown so far, I was not prepared to take the risk of sending it back to him. What if the flash got “damaged” again in transit? He said his role would end after sending the flash back after “repair”.Since he was not prepared to take any responsibility for his actions
I am now posting this in the “FROWNS” thread to warn other members not to deal with Mr. Gurmeet in future.I am convinced that he has willfully misrepresented the state of his flash as mint, whereas it is not mint at all. When the said flash arrived DOA, and he was confronted with the issue, he did not communicate any caring whatsoever for the buyer or for the product that he had sold.
In case he is banned and he rejoins this forum under some other name, I am posting his details too here:
Name: Gurmeet Singh
Light Chowk, Near fly over
Phone number: 9216728176
Email: [email protected]
Account Number: 0648*******949 (partial number for obvious security reasons)
RockyPS: (Edited on 2nd December 2011)
I got the flash repaired at a good shop with an original Nikon Flash Tube for which I was charged Rs. 1350
. The scan copy of the bill is attached.
I emailed the seller "gurmeet" and made him a very fair offer. Since it would cost me Rs 350 to send the flash to him for repair, I offered to deduct that amount from the bill and asked him to refund just Rs. 1000.
(Even if I had sent the flash to him for repair as he wanted, he would have incurred Rs. 600 for repair - by his own admission - and another Rs. 350 for courier back to me after repair. So he would not lose anything by my offer.PS 2: (Edited on 6th December 2011)
The seller emailed me denying any intention to defraud
and agreed to partially reimburse the cost of repair as I offered him above.He has refunded Rs. 1000
as his restitution.
Miracles do happen!!